![]() ![]() ![]() This message uses an odd date format: "Jan/05/2022". You should quickly find examples of their actual logo you can compare it to. ![]() If you get a message with a suspicious-looking logo and you want to see if it's real or not, open your web browser to a new tab and do an internet search for the organization the message claims to be from. Tip: Notice the weird spacing in the "N O R T O N" logo? That's intentional to try and hide from filters that might be looking for the word "Norton" and it's another clue that this message is bogus. In fact, it's a malicious macro designed to steal or damage your personal data, install ransomware on your machine, gain access to your machine, or use your device to attack other people. If you're on the phone with the scammer they will insist that enabling the embedded active content is perfectly safe, and entirely necessary, to complete the cancellation. When you open the file, you'll see a notification at the top of the screen asking you to Enable Content. This file will almost certainly include malware. The scammers may ask you to download a file, usually a Microsoft Word or Excel file, enter your information into the file, and send that file back to them to cancel the order. They want that information so they can actually charge your credit card, steal money from your bank account, or use your identity to open other accounts. If you protest, they'll insist they only need that information to confirm your identity.ĭon't be fooled. They'll want your name, address, phone number, and very likely your credit card or banking information. They'll claim it's for the purposes of canceling the fake order. Either way, the ultimate goal of the scammers is to get you to give them some personal information. In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Where they get you is when you try to cancel the fake order. Operators are standing by.to steal your information Then it casually offers instructions on how you can cancel the order if you want to. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the product or service. Of course, you never ordered whatever product or service it's confirming. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. The Postal Inspection Service is working hard to stop these emails and protect your information.ĭid you receive an email from the Postal Service about an attempted or intercepted package delivery? DON'T CLICK ON THE LINK! Check out the video for more info on what to do.A popular tactic of criminals is the "fake order" scam. The email will prompt you to confirm your personal delivery information by clicking a button or downloading an attachment, that, when opened, can activate a virus and steal information-such as your usernames, passwords, and financial account information. Postal Service ® and include language regarding an unsuccessful attempt to deliver a package. Some postal customers are receiving bogus emails featuring the subject line, “Delivery Failure Notification.” These emails appear to be from the U.S. If you ever receive an email about a package delivery or unpaid online postage charges, be careful. Click HERE to see an image of a fake email. Please read the information below to protect yourself from email scams and other kinds of consumer fraud. Please know USPS officials would never reach out directly to consumers and ask for money or Personal Identifying Information (PII). USPS® and the Postal Inspection Service are aware of the circulation of fake emails/email scams claiming to be from USPS officials including the Postmaster General. ![]()
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